Judging by a number of our customers negative feedback, we get the feeling that Telstra Tech Support people don't really understand Apple Mail (Mac Mail) When setting up POP bigpond mail accounts on a new Mac using Apple mail,...
Can you update the content on your own website? Don't let your web developer hold you to ransom. It is a scenario we hear all too often. Having spend $5, $10 sometimes $15,000 or more on a superb new...
The NBN Akamai ‘State of the Internet' Q4 Report Released in March 2017, paints a bleaker internet picture than anyone had previously reported. What is surprising is that it reports that overall internet speeds in Australia are still lower...
We have recently had several Bigpond users experiencing problems sending mail using Apple Mail. But we have a solution. We fixed the problems by removing the mail account and then adding it back. However, before attempting this we suggest...
Apple and Apple Authorised service centers have been told not to repair any iMac, Mac, Air or Macbook over 5 years old (Vintage or Obsolete) Although we are not privy to Apple's reasoning, due to the fact that recent...
Looking for cheap running shoes? Check out “Keep On Running” a new shopping site developed in conjunction with the IT Guys. If you'd also like an e-commerce shopping site developed, contact us for a quote. e-commerce site from $29...
NAS (Network-Attached-Storage) drives are a safer way of storing or backing up data, than a conventional External Hard Disk Drive (EHDD). We explain why. If you are not currently doing any form of backing up of your data...
A real account of recent incidents experienced by a Medical practice known to us in Perth, Western Australia (November 2016.) The IT Guys, had provided ad-hoc services to a small doctors surgery in Perth's Western Suburbs consisting of a server and 5 PC's. Although...
A real account of a recent incident experienced by a Bakery known to us in the Perth, Western Australia (December 2015.) A local baker using a single PC to run his business came to us with a failed HDD on his laptop. He...
A real account of a recent incident experienced by an private organisation known to us in the Perth, Western Australia (December 2016) infected with FileCryptor Ransomware. An employee of a private organisation in Perth received a dubious email disguised as an invoice. The email...
A real account of a recent incident experienced by a 24/7 Supermarket known to us in Perth, Western Australia (January 2017) with multiple virus infections. The IT Guys manage and monitor the Anti-Virus software of a 24/7 Supermarket through AVG Cloudcare. Unfortunately, they have...
Support for Windows Vista officially ended on 11th April 2017. If your computer is still running Windows Vista your computer is most likely 6 or more years old and more than likely to have a hard disc drive...
If you have children (or grandchildren) that you occasionally let play educational apps/games on an iPhone or iPad, then there is a built-in setting to stop them accidentally (or purposely) getting out of that app/game and accessing other applications...
7 Reasons why your Macbook or Mac will not start or is stuck on the startup screen Without putting the Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one...