Has Outlook stopped accessing your iCloud.com or me.com emails? In a recent upgrade, Apple decided to increase the security of your iCloud.com (also me.com) email accounts, not when using Apple mail but when using Microsoft Outlook for Mac (Office...
Can I still use Office 2011 for Mac? Support for Office for Mac 2011 ended October 10, 2017. Rest assured that all your Office 2011 apps will continue to function—they won’t disappear from your Mac, nor will you lose...
Can I still use Office 2010? Support for Office 2010 ended on October 13, 2020 and there will be no extension and no extended security updates. All of your Office 2010 apps will continue to function. However, you could expose...
Can I still use Office 2013? Support for Office 2013 ended on Feb 28, 2017. Rest assured that all your Office 2013 apps will continue to function—they won’t disappear from your PC or Mac, nor will you lose any...
Can I still use Office 2016? Support for Office 2016 ended on October 13, 2020. Rest assured that all your Office 2016 apps will continue to function—they won’t disappear from your PC or Mac, nor will you lose any...
Self Help Guide to Fixing Common Microsoft Office Problems including Microsoft Outlook, Microsoft Word and Microsoft Excel Before bringing your Microsoft Office problems to us, there are a few fixes we recommend you try yourselves. We also provide links...
Updated March 2021 Purchasing a new version of Microsoft Office today in AUSTRALIA is different from the past because you now have many choices and it’s quite a minefield to negotiate. (click here for prices in other countries) If you are looking...
Outlook 2010 should not be used with mailboxes over 50GB Although Microsoft Hosted Exchange mailboxes of 100Gb or more are available (Hosted exchange Plan 1 – 50GB, Hosted Exchange plan 2 – 100GB), it is advisable to upgrade to...
How to deal with common Microsoft Office issues such as activation and reinstalling. Please read the following self-help guide. If you still have problems, please bring your computer to our office in Subiaco and we will fix the issues...
Are you missing important emails because they keep going to the junk folder? Although 90% of the emails in your junk folder are probably genuinely “junk” or “spam“, the occasional important and genuine email will end up there. The...
Having problems sending email when using Outlook? Are others having problems emailing you from Outlook? If you or a colleague has recently updated their email server, moved to a new email provider, changed to Microsoft Hosted Exchange or a...
A real account of recent incidents experienced by a Medical practice known to us in Perth, Western Australia (November 2016.) The IT Guys, had provided ad-hoc services to a small doctors surgery in Perth’s Western Suburbs consisting of a server and 5 PC’s. Although...
A real account of a recent incident experienced by a Bakery known to us in the Perth, Western Australia (December 2015.) A local baker using a single PC to run his business came to us with a failed HDD on his laptop. He...
A real account of a recent incident experienced by an private organisation known to us in the Perth, Western Australia (December 2016) infected with FileCryptor Ransomware. An employee of a private organisation in Perth received a dubious email disguised as an invoice. The email...
A real account of a recent incident experienced by a 24/7 Supermarket known to us in Perth, Western Australia (January 2017) with multiple virus infections. The IT Guys manage and monitor the Anti-Virus software of a 24/7 Supermarket through AVG Cloudcare. Unfortunately, they have...