microsoft outlook


How to stop emails going to junk folder

Are you missing important emails because they keep going to the junk folder? Although 90% of the emails in your junk folder are probably genuinely “junk” or “spam“, the occasional important and genuine email will end up there. The reasons for this are numerous and include suspicious attachments, being on […]


Outlook E-mail Sending Issue Fix 1

Having problems sending email when using Outlook? Are others having problems emailing you from Outlook? If you or a colleague has recently updated their email server, moved to a new email provider, changed to Microsoft Hosted Exchange or a new email host, then Microsoft Outlook may experience problems in either […]


Office 2016/Office 365 Pricing and Products Explained 15

Updated Jan 2018 Purchasing a new version of Microsoft Office today in AUSTRALIA  is different from the past because you now have many choices and it’s quite a minefield to negotiate. (click here for prices in other countries) What is the difference between Office 2016 and Office 365?   In very simple terms. […]


Protect your Business by using the correct version of Microsoft Office.

  If your Business is still using Office 2003, 2007, 2010, 2011 and NOT Office 365, then you are already putting your business under serious risk of being hacked or compromised. However, using the WRONG version of Office 365 can also be putting your organisation at similar risk. Where does […]


Office 365 Business – Pricing and Products Explained

There are many versions of Microsoft Office 365 including: Microsoft Office 365 Personal and Microsoft Office 365 Home which are suitable for individuals and families but they are NOT recommended for businesses.     Office 365 Business packages are supported and administered by The IT Guys (WA) as a Microsoft Partner on behalf […]


IT disasters – A private organisation with FileCryptor Ransomware

A real account of a recent incident experienced by an private organisation known to us in the Perth, Western Australia (December 2016) infected with FileCryptor Ransomware.  An employee of a private organisation in Perth received a dubious email disguised as an invoice. The email did not have an attachment and on face value appeared to […]


IT disasters – a 24/7 Supermarket with multiple virus infections.

A real account of a recent incident experienced by a 24/7 Supermarket known to us in Perth, Western Australia (January 2017) with multiple virus infections. The IT Guys manage and monitor the Anti-Virus software of a 24/7 Supermarket through AVG Cloudcare. Unfortunately, they have not heeded our advice regarding their backup regime, Internet connection and […]


How to migrate email from Outlook Express to Outlook for Free 7

Windows XP users are likely to be using the free mail software shipped with XP, namely Outlook Express. With Windows XP no longer supported by Microsoft, Windows XP users are having to upgrade to Windows 7 or Windows 8. Outlook Express is not supported in Windows 7 or 8 and […]