12 Reasons why your Mac or MacBook is so slow all of a sudden?
Without putting the Slow Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one or more than one issue.
Your slow mac may have suddenly started or it may have become slower over time.
When programs become unresponsive and you see the spinning-wheel-of-death too often,
… something is amiss and needs rectifying.
Only by running a full diagnostic can you accurately identify the problem.
If you live in Perth, Western Australia, the IT Guys WA can do this for you but we cannot do anything or quote prices until we have ‘Tested & Assessed’ your device in our workshop.
You will need to bring or deliver your device to our workshop at 315 Rokeby Road, Subiaco between
Monday-Friday: 9AM to 5PM
Please lodge your job online before coming to the office.
Click here to complete our workshop submission form. Once completed attend the office with your device.
No appointment is necessary.
A Test & Assess fee of $78 is required to be paid on drop-off and is non-refundable.
The following is a list of 12 potential problems we will test for plus some suggested fixes.
- HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full.
- HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing
- HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing
- GPU (Video Card) Failing
- OS (Operating System) is out-of-date and in need of updating to a later version.
- Too many programs open for available RAM
- Virus or Malware needs removing
- Failed or Pending Mac OS (Operating System) update
- Hanging programs
- Battery is failing and needs replacing (MacBooks Only)
- Too many programs trying to open upon startup
- Too many items on your desktop.
When the HDD or SSD drive on your computer becomes full or almost full, the OS cannot use the disk space for “caching” and it causes programs to become slow and sometimes unresponsive.
If the HDD or SSD become critically low on storage you may see a warning, freeing up as much space as possible may improve performance if this is the only issue.
2. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing
If your Mac is slow to restart after a full power down or update and/or if you can hear an audible clicking sound and your computer is over four years old, the chances are that you have a failed or failing Hard Disk or SSD. Full diagnostics of the drive will be required by a service technician to determine if this is the case.
If your computer is a pre-2012 model then it is most likely to have a conventional HDD, which is now > 5 years old and has a 50% chance of failing as well as slowing down due to age and an accumulation of old programs, utilities and old operating systems.
You have two choices, replace the drive with another conventional HDD or upgrade to an SSD.
Upgrading or adding an SSD (Solid-State-Drive)
Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology.
SSD‘s range in size from 250 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. Current prices for SSD’s range from $220 installed.
- iMac Upgrades – Apple iMac Upgrades
- Macbook Air Upgrades – Apple Macintosh Upgrades
- Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades
See… How old is my Mac?
Simply replacing the old drive with a newer version of the same drive, will increase performance and data security but you are not going to get the same speed boost as upgrading to an SSD.
If your Mac is less than 5 years old but slower than usual, try a disk repair first.
3. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing
4. Slow Mac? – GPU (Video Card) Failing
5. Slow Mac? – OS (Operating System) is out-of-date and in need of updating to a later version.
Many problems are fixed by Apple releasing periodic OS (Operating System) updates.
Updating to the latest operating system will fix many issues and provide new features and compatibility with other devices. However, before making any updates :
a) Make a full Time Machine Backup of your computer
See… How to backup a Mac,
b) Make sure the new OS is compatible with your existing programs such as Adobe PS (if you use it) by reading the following guide.
6. Slow Mac? – Too many programs open for available RAM
Earlier Mac’s were shipped with 2GB RAM or less.
The later Mac OS such as Sierra and High Sierra and Mojave will only operate with a minimum 4GB of RAM. Latest MacOS needs 8GB RAM.
Adding extra RAM also increase the speed of certain memory hungry programs that do a lot of processing such as video and image editing and rendering programs including Auto CAD, iMovie and Final Cut Pro but generally will not be noticeable if you already have 8GB or 16GB of RAM
Extra RAM may help if you have multiple programs running at the same time, closing all but the essential ones may increase performance
Click on “Apple Symbol” > “Force Quit” and close any unnecessary programs and see if this resolves the issue.
7. Slow Mac? – Virus or Malware (Mackeeper) or (CleanMyMac) needs removing
Yes, Mac’s do get viruses that can affect performance. The following article gives advice on setting up an anti-virus program that does not affect performance adversely.
A bigger problem for performance is the installation of unnecessary programs, cleaners and utilities which are commonly known as “bloatware”
Some FREE “utility” programs actually slow performance even more than usual and try and trick you into purchasing the “paid” version to solve the issue.
Be very wary of third-party programs that offer to “clean” or “speed-up” your computer.
8. Slow Mac? – Failed or Pending Mac OS (Operating System) update
Performance issues have been noticed when there is an attempt to “upgrade” the OS that fails, leaving the computer in a state of “limbo” not being able to revert to the previous OS version and not being any to complete the upgrade to the current one.
The following article explains the problem and identifies the symptoms.
9. Slow Mac? – Hanging or un-responsive programs
After upgrading your operating system to Sierra, High Sierra or higher, you may well have a program already installed that is not designed to run on that OS or you may not have enough RAM. Read the following article.
Updating non-Apple programs to their latest versions, may solve the problem. For instance Office 365.
Click on “Apple Symbol” > “Force Quit” and close any programs that have become unresponsive and see if this resolves the issue.
10. Slow Mac? – Battery is failing and needs replacing (MacBooks Only)
A failing battery on a Macbook, Macbook Pro or Macbook Air or no battery at all forces the Mac OS to automatically under clocks itself so it runs slower when you’re in the ‘red zone’ of your battery. This is so you have ample time to save your work and get to a charger. So if your battery isn’t charging above 10-20%, it could be likely that it is the battery causing issues when running on battery power.
11. Slow Mac? – Too many programs trying to open upon startup
When your Mac starts up, it tries to open up programs that in the past you have requested startup on boot. Even if half these programs do not exist anymore.
Try cleaning out all these programs and restart the Mac, you should see a dramatic improvement in start-up speed.
Use the minus key ‘-‘ to remove all login Items, click on the padlock to save the changes and then restart your computer.
12. Slow Mac? – Too many items on your desktop.
Some users save “EVERYTHING” on their desktop. Not a good idea.
When you Mac is starting up, it needs to create shortcuts and icons for each of these desktop items.
Move all those desktop items into a folder on your desktop and see the speed increase when starting up.
Slow/Problems with Internet/Browsing
- Browser Extensions need removingSlow internet browsing may occur if there are too many or illegal browser extensions, slowing performance.In Safari – Turn off or uninstall extensions- Choose “Preferences” from the Safari menu, then click “Extensions”.
– Select an extension from the list.
– Turn off the extension by deselecting the Enable checkbox.If you can’t determine what an extension does, or you don’t expect to use it again, click the Uninstall button.
- Virus or Malware (Mackeeper) or (CleanMyMac)See above, goto “Applications” and if you see any programs such as “MacKeeper” or “CleanMyMac”, uninstall them by dragging them to the trash.
- Browser Out of DateClick on “Apple Symbol” > “App Store” and check for any available updates for “Safari”, “Chrome”, “Firefox” etc.
Slow on Startup or will not start
See the following article… Why my Mac will not start.
Only by running a full Apple diagnostic, test and assess at our workshop (or by a qualified Mac technician) can you accurately identify the problem. If you live in the Perth Metro area, bring your computer to our workshop in Subiaco and for $78 we can diagnose the problem and quote on a fix.
Need more help?
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If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at firstname.lastname@example.org or call:
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