Does your Wi-Fi reach all corners of your house?

Does your Wi-Fi reach all corners of your house? …or is your family tied to the room where your modem is located?   Why does our Wi-Fi not extend further and why is it so slow? Modems supplied by Telstra, iiNet/WestNet/TPG, Optus etc. have very poor Wi-Fi capabilities. They have Wi-Fi strong enough to cover a single room well but are not designed to cover multiple rooms or houses with multiple floors. Rather than purchasing cheap boosters plugged into power sockets around the house, we recommend adding a powerful Wireless-Router such as a Ubiquiti AmpliFi™ HD (High Density) Mesh Router  which gives a Wi-Fi signal up to 500% stronger than standard modems. Standalone AmpliFi HD Mesh Router (AFI-R) is great for powerful coverage in an average sized space up to 930 square metres. You can purchase Standalone AmpliFi HD Mesh Router (AFI-R) from us for only $259 each. They just plug into your modem and are simple to install yourself. We also offer an optional installation service for a small fee….. more Why does our Wi-Fi not reach the upstairs bedrooms? Wi-Fi signals will not penetrate concrete or thick brick/block walls. The only way to get a Wi-Fi signal to areas behind these walls and floors is as follows: 1. Hard Wire (Ethernet cable) through or around the obstruction to a Wireless Access Point (Electrician required) by Installing Wireless Access Points (WAPs) throughout the house (3 or 4 will normally cover a very large home) 2. Use a Mesh-Wi-Fi Network  such as multiple Amplifi HD Mesh Routers that use door or staircase openings to transmit Wi-Fi signals through to other areas or 3. If your home is already smart-wired, replace existing Ethernet wall plates with in-wall Wireless Access Points (WAPs) The IT Guys only supply the world’s best WI-FI equipment made by UBIQUITI. Our technicians are qualified and certified UBIQUITI experts and can design a new system or troubleshoot your current system. For the best and most efficient solution, please call and speak to one of our technicians. Why is our Internet so slow? Telephone and Internet Connections offered by NBN Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Wi-Fi Internet Extenders

Boost and Extend Wi-Fi Internet through your house or office up to 500% with the latest MESH technology. The AmpliFi™ HD (High Density) Mesh Router can be used as a stand-alone router or with other AmpliFi™ Mesh Routers for multi-hop, self-healing wireless coverage and enhanced range. For a typical home, the router alone delivers maximum throughput to meet your streaming and gaming demands with lag-free performance. The Router features an innovative and simple design with an intuitive touchscreen display. A mobile app is available for iOS and Android platforms for instant setup and easy management. AmpliFi is available as a Standalone HD Mesh Router (simply plug it into the back of your existing modem and create a Wi-Fi network 400% to 500% more powerful than your average Telstra, iiNet or Optus supplied router) or as a part of a Mesh kit including Router and two mesh points. Standalone AmpliFi HD Mesh Router (AFI-R) is great for powerful coverage in an average sized space. Additionally, the standalone mesh router can be a powerful tool when added to existing AmpliFi hardware. Range: 10,000 Sq Ft. AmpliFi HD System (AFI-HD): this kit includes a router base station and two wireless super mesh points for maximum Wi-Fi coverage throughout your home. Range: 20,000 Sq Ft. Reviews: Forbes, BGR, The Wall Street Journal, Gadget Review, PC Magazine, ARS, Design Milk, Geek Dad Recommended Setup for Average Homes Our recommendation in most homes is to simply start with 1 x Standalone AmpliFi HD Mesh Router (AFI-R) per floor and see how much coverage this provides. Mesh Points can be added as required if extra coverage is required. Purchase Now $259 inc GST for 1 x Standalone AmpliFi HD Mesh Router (AFI-R)… to be collected from our office and self installed* $269 inc GST (includes $10 postage) for 1 x Standalone AmpliFi HD Mesh Router (AFI-R)… drop shipped to your Australian address and self installed* $349 inc GST ($259 + $90 Installation fee within 10k of Subiaco, WA) for 1 x Standalone Amplifi HD Mesh Router (AFI-R)… to be installed by our technician (Monday-Friday, 10am to 4pm). Please call to arrange appointment. *we include up to 15 minutes telephone/remote support per purchase. To purchase multiple devices or obtain advice to suit your home or dwelling, please contact us below for a free quotation. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428 Sonos Installation and Troubleshooting Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Wi-fi Problems?

Having Problems getting Internet and Wi-Fi throughout your home or office? In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point. Today, this is the exception rather than the rule. With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside. Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below) The above solution only allows for the modem/router to produce the Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room) As more home-automation devices become available, Wireless Smart-Wired-Home systems (aka Wi-Fi Internet Access Enabled Homes) as opposed to simple hard-wired smart-home-solutions are becoming de rigueur. We offer 4 solutions: Solution 1:  In an existing smart-wired house, Extend the Wi-Fi network to all corners of your house or office by Utilising Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points Solution 2: Replace Ethernet wall plates with in-wall Wireless Access Points (WAPs) Another solution is to replace the existing ethernet wall-plates socket with a wall-mounted WAP. (in-wall-wap) which provides room-wide wi-fi and includes 4 ethernet ports hidden at the base of each unit. Simply replacing existing ethernet wall plates with Ubiquiti in-wall plates, turns each wall-plate into a Wi-Fi hotspot and provides strong Wi-Fi up to 25m from each wall plate.   If no adequate existing ethernet wiring exists, then an electrician is required to install the ethernet cabling. The Ubiquiti WAPs are ideally located on the ceiling, with ethernet cabling being run back to the modem, switch or central hub. Solutions 3 The WAP’s resemble a small flying-saucer and range in size from 160 to 200mm diameter. The WAP’s are strategically located at various points through the house, to provide a strong Wi-Fi signal into the required areas. If the house or office has already been smart-wired or had ethernet wall-plates installed previously, the WAP’s can be plugged into the existing wall-plate … and placed on a floor, under a table or in a cupboard, out of sight. Solutions 4 …but ideally on the ceiling to provide maximum coverage. Connect Unifi WAP’S to ceiling at strategic locations   See our solutions for small units up to multi-storey large homes, by clicking on the links below. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428 Sonos Installation and Troubleshooting Having Problems with your Sonos Speaker system?     On Site Internet and Wi-Fi Testing and Consultancy Services We offer on-site call-out service with a call out fees from $45 (see full suburb list here) plus the time on site analyzing and fixing the problem. For the above fee we visit your home or office and carry out the tests as described above. This maybe necessary if we cannot determine the problems remotely or if the Internet speed is poor or non-existent. If you would like to know more or to book a call or site visit, call us or email support@itguyswa.com.au Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

Wi-Fi Troubleshooting

Having problems getting Internet and Wi-Fi throughout your home or office? We offer a number of solutions. In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point. Today, this is the exception rather than the rule. Your fastest internet speed is always going to be when connecting to the modem with an ethernet cable. However, Smart Phones, iPads and many laptops can only connect to the internet wirelessly over Wi-Fi. ISP supplied Internet Modem Routers provide Wi-Fi internet but the further you get away from the modem, the weaker the signal and internet speed become. With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside. Unfortunately, your standard ISP-supplied NBN or Internet modem/router will only deliver Wi-Fi over a short distance and will not penetrate thick walls or concrete floors. Even though you may have recently upgraded to the NBN, you will only benefit from the improved speeds by using a hard-wired network (ethernet) cables. You can improve the speed and distance the wi-fi signal will travel by using Wi-Fi boosters and Wi-Fi extenders (including POE and Powerline devices) but only with a limited effect. It is impossible to achieve high-speed internet via boosters and extenders over more than 2 or more rooms, the drop-off in speed and bandwidth compared to that at the modem can be 50% or higher. Powerline (POE) Extenders are designed to transmit internet signals using the exisiting electrical wiring in your house. What the manufacturers do not tell you, is they will only work if the two power sockets you are connecting between are on the same wiring loop. Unfortunately, you are not going to know if this is the case until you buy and install them and try them out, even if they are on the same loop, the signal can be interrupted or blocked if an electrical appliance is using the same wiring loop. Boosters and Extenders will not work between concrete floors and are suited to large single-floor open-plan homes and offices. If your home or office has Smart-Wiring back to a central hub of comms box your best solution would be to add Wireless-Access-Points (WAPs) at strategic locations to provide Wi-Fi to other parts of the building away from the modems location. WARNING FOR HOME BUILDERS – Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below) The above solution only allows for the modem/router to broadcast a strong Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room) We offer 5 solutions: Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors See also, by clicking on the links below Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies NBN or Fixed Wireless Internet in Western Australian based ISP – Pentanet Network and Internet Connection between Buildings Internet Service Provider Perth   *Ubiquiti Unifi in-wall units and WAP’s must be powered by a POE switch or POE injector plus a Cloud Key to configure the systems. For further information or to request a quotation, contact us on 08 6118 2601 or support@itguyswa.com.au Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428

Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428 Free your family from the lounge room. Give them hi-speed wi-fi internet throughout the whole house. The strongest wi-fi (wireless) signal will always be next to the Internet modem, wherever this is located. Quite often next to the TV or in a home office. Many people use “wi-fi boosters“,  “wi-fi extenders” or “POE” adapters to boost that signal into other rooms of the house, this can suffice to a certain extent but the speed and bandwidth will always be much slower than at the source. To get full-strength internet and wi-fi into all corners of the house, a “Smart-Wireless” solution needs to be employed which is a combination of ethernet cabling (hard-wiring) and “Wireless Access Points” (WAPs). The best time to implement this would during house renovations or when designing and building a new house. However most existing house and offices can be fitted out within a day with minimal disruption and mess. If your house or office is already “smart-wired” we can usually utilise the existing network ports without the need for additional wiring. The following prices are typical for supplying and deploying wireless internet solutions to smart-wired homes utilising the existing network ports. Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors from $1,559 Wireless Smart-Wired-Home solutions for large sized homes from $1,369 Wireless Smart-Wired-Home solutions for medium sized homes $1,100 Wireless Smart-Wired-Home solutions for small homes from $462 Wireless Smart-Wired-Home solutions for small unit or apartment from $428 Example: A large single storey home with up to 4 bedrooms can be covered with 3 WAP’s hard-wired back to an 8 port switch for approx $1,369 (plus cabling costs if not already smart wired) Bigger homes, multi-storey homes and older houses with thicker walls and non-smart TV’s, may need more ethernet and WAP’s than the illustration above. The IT Guys offer a “Home Network and Wi-Fi Design Services” starting from $66 for homes and offices.   We turn basic electrical wiring plans   Into detailed networked wiring plans that will deliver “wired” and “wireless” internet access throughout the home, including specifying the equipment to be employed and a cost estimate to supply and configure the equipment. The IT Guys provide cost estimates on the preferred equipment including supply and final setup (if required) using the best networking and sound systems. If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth. Please give us a call on 08 6118 2601 or email us at support@itguyswa.com.au and we will see if we can help. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Supercharge your Wi-Fi with Amplifi

Case Study in extending Wi-Fi through a brick and tile single storey house using Amplifi Router and Meshpoint Extenders. Modems supplied by major ISP’s (Telstra, Optus, iiNet, Westnet, TPG etc.) provide adequate speed when connect by ethernet cable, but try connecting to it via Wi-Fi a few metres away and they fail badly. We advise turning the modem Wi-Fi function OFF and connecting a purpose-built Wireless-Router such as the Ubiquiti AmpliFi™ HD (High Density) Mesh Router (see our test below). Distance From Modem Download Speed – Telstra Modem Download Speed – Amplifi Router with MeshPoint Extenders 2 m 85 mbps 115 mbps 12 m 25 mbps 115 mbps 20 m  > 1 mbps 81 mbps 30 m Out of Range 32 mbps The AmpliFi™ HD (High Density) Mesh Router can be used as a stand-alone router or with other AmpliFi™ Mesh Routers for multi-hop, self-healing wireless coverage and enhanced range. For a typical home, the router alone delivers maximum throughput to meet your streaming and gaming demands with lag-free performance. The Router features an innovative and simple design with an intuitive touchscreen display. A mobile app is available for iOS and Android platforms for instant setup and easy management. AmpliFi is available as a Standalone HD Mesh Router (simply plug it into the back of your existing modem and create a Wi-Fi network 400% to 500% more powerful than your average Telstra, iiNet or Optus supplied router) or as a part of a Mesh kit including Router and two mesh points. Standalone AmpliFi HD Mesh Router (AFI-R) is great for powerful coverage in an average sized space. Additionally, the standalone mesh router can be a powerful tool when added to existing AmpliFi hardware. Range: 10,000 Sq Ft. AmpliFi HD System (AFI-HD): this kit includes a router base station and two wireless super mesh points for maximum Wi-Fi coverage throughout your home. Range: 20,000 Sq Ft. Reviews: Forbes, BGR, The Wall Street Journal, Gadget Review, PC Magazine, ARS, Design Milk, Geek Dad Recommended Setup for Average Homes Our recommendation in most homes is to simply start with 1 x Standalone AmpliFi HD Mesh Router (AFI-R) per floor and see how much coverage this provides. Mesh Points can be added as required if extra coverage is required. Purchase Now $259 inc GST for 1 x Standalone AmpliFi HD Mesh Router (AFI-R)… to be collected from our office and self installed* $269 inc GST (includes $10 postage) for 1 x Standalone AmpliFi HD Mesh Router (AFI-R)… drop shipped to your Australian address and self installed* $349 inc GST ($259 + $90 Installation fee within 10k of Subiaco, WA) for 1 x Standalone Amplifi HD Mesh Router (AFI-R)… to be installed by our technician (Monday-Friday, 10am to 4pm). Please call to arrange appointment. *we include up to 15 minutes telephone/remote support per purchase. To purchase multiple devices or obtain advice to suit your home or dwelling, please contact us below for a free quotation. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Networking and Internet Solutions Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes https://www.itguyswa.com.au/networking-standard-package/ https://www.itguyswa.com.au/networking-premium/ Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Turn an existing smart-wired home to a Wi-Fi enabled one?

How to easily turn an existing smart-wired (hard wired) home into a Wireless Internet (Wi-Fi) enabled home? The traditional way, connect a Wireless Access Point (WAP) to a data point or hard wired ethernet cable. Ugly is it not! Introducing a new and elegant way that will turn ugly (and useless if you need wi-fi) Ethernet data Points  (see below)… …. Into Elegant Wi-Fi Enabled Wall Plates UniFi AP In-Wall The UAP-IW is ideal for retrofitting an existing in-wall wired Ethernet jack to a wireless access point. It also provides one RJ45 data port and one PoE port to connect devices like a VoIP phone. T The UAP-IW is capable of speeds of up to 150 Mbps with a range of up to 25 m UniFi AC In-Wall AP   Convert an Ethernet wall jack into a dual-band 802.11AC Wi-Fi access point with two Gigabit Ethernet ports. Ideal for new or retrofit installations, the UniFi® AC In-Wall is designed to convert an Ethernet wall jack into a dual-band 802.11AC Wi-Fi access point with two Gigabit Ethernet ports. One of the ports provides PoE for powering and connecting an 802.3af device to the network. The UniFi AC In-Wall is capable of wireless speeds of up to 1167 Mbps with a range of up to 100 meters.   UniFi AC In‑Wall Pro Wi-Fi Access Point   UniFi AC series In-Wall 802.11ac Pro Wi-Fi Access Point featuring 3 10/100/1000 Ethernet ports (1) PoE In + Data, (1) PoE Out + Data, and (1) Data only. Note: 802.3at PoE+ input is required to use PoE passthrough. Or you could plug any of the Ubiquiti Unifi AP range into an Ethernet port and fix it to a wall…. … or hide it under a table … …but ideally, mounted to a ceiling   For help with the design, supply or installation of any of the Ubiquiti range of products in Western Australia, please call  08 6118 2601 or email us at support@itguyswa.com.au Smart wiring – Is it really necessary? Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428 Wi-Fi Internet Extenders Networking and Internet Solutions   Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

Fixing Wi-Fi problems relating to Mobile/Broadband Internet

Solutions for fixing Mobile/Broadband Internet These are Wi-Fi problems relating to Mobile Broadband, Wi-Fi Internet, Cellular Internet, Mi-Fi, 3G/4G Internet which are all terms that describe accessing the Internet on a Computer, Phone or device using the same radio waves that mobile phones use. There are a number of devices you can use to do this           Connecting to Internet via USB 3G/4G Dongle (widely available from all telecom companies such as Telstra, Optus, Dodo etc)             Connecting to Internet via 3G/4G MI-FI  device  (widely available from all telecom companies such as Telstra, Optus, Dodo etc) or using a Dongle with a Mobile Broadband Router. Common problems and their solutions Sudden Loss of Wi-Fi signal – Telecomm problem, call the Telecomm Company Wi-Fi signal but not downlaoding – Billing problem, prepaid may have run out or bill not paid, contact Telecomm Company No lights appearing on USB Dongle – Dongle or USB port is broken – Replace USB Dongle No lights appearing on Mi-Fi or Mobile Broadband Router – Power Problem, check power leads, try in another outlet. Mi-Fi device cannot get a good connection to mobile tower – Check if Billing Problem. In general refer all issues to the Telecomm company the service or device was purchased from. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603   Related Issues How to upgrade to High Speed Internet in Perth TODAY. How to test your Internet Speed How to increase the speed of my Internet Connection How to increase the speed of your Modem Router or Wireless Modem Router How to Fix Wif-Fi Problems Fixing Wi-Fi problems relating to Mobile/Broadband Internet Fixing Wi-Fi problems relating to Wired Internet connections How to increase your Internet Browsing Speed Networking and Internet Small Apartment, Home or Small Office Network Solutions Medium Sized Single-story Home or Medium Office Network Solutions Large Home or Large Office Complex Solutions over Multiple Floors Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Top 6 issues encountered by Australian’s when moving to NBN

NBN Issues Solved – Top 6 issues encountered upon moving to NBN The transition to NBN from copper (traditional) telephone lines including ADSL Internet and Fax Services, is a major life-changing issue for many Australian seniors.   The older we get, the harder we find it is to change. Having grown up with ADSL internet and copper-line (land-line) phones, senior Australians are struggling with the changeover to NBN services.   Unfortunately, nobody has a choice in the matter, copper-line (Telstra) technology is being phased out and NBN, just like death and Taxes, is an inevitability. However, just because the old copper-line based system is being disonnected, it does NOT mean you have to move to NBN. There are alternatives. If you DO NOT need a telephone handset (land-line) , you can consider the following non-NBN alternatives: Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Having supported and fixed hundreds of issues regarding NBN and Senior Australian’s, we have come up with a “what-to-expect” guide, that many people encounter during and immediately after moving to NBN. The Top 6 issues encountered by Senior Australian’s when moving to NBN NBN Modem Required for Internet and/or Phone calls NBN-Compatible handset required to make calls Internal telephone sockets now redundant NBN internal connection location may not be same as current New modem means changing Wi-fi password on all devices NBN service maybe slower than current ADSL   1. You will need a new NBN compatible modem to receive Internet and Telephone Calls There are different NBN technologies being used across Australia, you dodnt have a choice in which one you have, this has already been pre-determined by NBN. The Possible Technologies you may have are as follows: Fibre to the Premises (FTTP) Fibre to the Building/Node (FTTB & FTTN) Fibre to the Curb (FTTC) NBN™ Wireless NBN™ HFC NBN™ Satellite Fibre to the Premises (FTTP) FTTP – The best solution on offer with NBN-Fibre directly to your premises. Sadly only a very small percentage of Australian users have this type of connection as it was deemed too expensive and time consuming to rollout across the country by the Government of the day. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Building/Node (FTTB & FTTN) Most Australian residences will be connected directly to the existing telephone socket using FTTN, and a new NBN compatible modem. This technology uses the existing copper telephone lines in a building, building complex or in the street to connect to fibre which can be up to 1 klm from your location. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Curb (FTTC) Fibre to the curb is a recent technological improvement on FTTN. It still uses the existing copper telephone lines but then connects to a “Node” or “NBN junction-box” within a few hundred meters of your location/building. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. NBN™ HFC Australian suburbs connected to the Pay-TV (Foxtel) Network in the 90s will be connected to NBN using the existing HFC (coaxial) network as follows. HFC is regarded as the 2nd best technology available after FTTP. NBN™ Wireless and NBN™ Satellite In country and rural areas the use of Wireless or Satellite technology (using an external antenna or satellite dish) as follows. Australian Satellite Internet is called Sky Muster™ or Sky Muster™ Plus and available from ISPs such as SkyMesh Even if you did not need a modem before (because you did not have the internet) you will need one now and if you currently have one, it will probably need replacing for an NBN compatible one. 2. If you want to keep your “Land-Line” and receive telephone calls, you will need a new NBN-Compatible handset. Existing telephone handsets cannot be used in any of the NBN technologies. If you still require a traditional telephone “handset”, you will need to purchase an NBN compatible handsets that plugs into the NBN modem. 3. If you currently have telephone points in various rooms, these are now useless and cannot be used.Companies such as “Uniden” supply “wireless” handsets that can be used anywhere in your house as long as they are within range of the “base-station” which plugs into the NBN Modem.Use these instead of traditional handsets. 4. NBN Co may install your new connection in a different location to your existing modem. The incoming NBN connection will enter your house by either: a) One of your current telephone points or b) In the case of HFC connected areas, they use existing pay-TV/Foxtel point, that connects to an “NBN Connection Box” If an existing point does not exists, the NBN technician will install a new one, usually at a convenient location for them but not always for you. NBN Co, have to make an effort to locate your incoming NBN connection in a location that is convenient for you, so if you want the connection to be where your modem is, insist on it and do not let the technician install it in an inconvenient location. 5. A new modem, means a new Wi-Fi signal, so printers, scanners, iPads, iPhones, TV’s, tablets and laptops will need to be connected to the new network Wi-Fi may not now reach into areas that you could previously receive Wi-Fi If the new incoming connection is not near where your old modem was located, you may find this inconvenient. It maybe that devices such as TV’s, iPads, Printers, Scanners, Computers and Laptops, may no longer be in range of the new modem.Because of the new modem, each device will need to be reconnected to the new wifi network, so you may find you are suddenly unable to connect to the printer or the internet.If you connect your modem to […]

High-Definition IP Video Surveillance System

The UniFi® Video Cameras G3 represent the next generation of cameras designed for use in the UniFi Video surveillance management system. These cameras offer 1080p Full HD resolution for day or night use and are integrated with the UniFi Video software for powerful and flexible, integrated IP video management. The cameras are easy to operate and manage using the UniFi Video® software, which is pre-installed on the optional UniFi Application Server and the UniFi NVR appliance, or can be downloaded free of charge. 5 camera models are available, in different sizes and formats with features such as 1080p Full-HD, microphones, 2-way audio, infrared LED, wide-angle lenses which can be located on desktops, poles, celings and walls, indoors and outdoors. Cameras include UVC-G3-Bullet (UVC-G3-AF), UVC-G3-PRO, UVC-G3-DOME, UVC-G3-MICRO, UVC-G3-FLEX The UniFi NVR is a plug-and-play NVR appliance with pre-installed UniFi Video software to configure and manage the UniFi Video Cameras G3. Its 2 TB hard drive provides up to 4800* recording hours at 480p, 1600* recording hours at 720p, or 700* recording hours at 1080p. in Western Australia, installers of this equipment need a “Security Installer Licence – Class 3” please check with your installer. If you are looking for a qualified installer, we can recommend Cablenet. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428 Sonos Installation and Troubleshooting Networking and Internet Solutions Internet Service Provider Perth Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page    

TV Streaming Alternatives in Australia

Confused about the abundance of TV streaming services available in Australia in 2020? You are not alone…. much has changed since we published the original article back in 2016 Some companies have folded while others have emerged, TV services such as streaming, now come in a variety of choices, some Free and others paid. Some services requiring a special “box” for recording programs (Foxtel IQ, FetchTV) but with the majority of services are available to “stream” using an “App” on most Smart-TV’s or Desktop-Box units. Quick FAQ Confused by the “jargon” regarding “streaming”, “on-demand” TV etc. here is a quick idiots-guide or FAQ (Frequently-Asked-Questions) Free-To-Air (Terrestrial) TV – Australia There are more than two-dozen Free to Air channels in Australia (also known as Free View) including the five major channels presented below, ABC, SBS, Seven, Nine and Ten and are often referred to a “Terrestrial” channels and in most cases still need a TV Aerial to receive. Gone are the days of only 5 Terrestrial channels to choose from, there are now more than twenty four including ABC HD, ABC Comedy, SBS HD, SBS World Movies, Seven HD, Seven 2, Seven Mate, 10 HD, 10 Bold, 9 HD, 9 Go, 9 Gem to name but a few. All Free-To-Air and all available on older traditional and newer Smart-TV’s Being Free-to-air you have to watch each program when it is being aired, unless you have a recording-device such as Foxtel IQ or FetchTV. Very useful if you want to watch sports that are only available on Free-to-air TV but of little use otherwise considering the options and choices. Smart-TV v Dumb-TV What is a Smart-TV? (AKA a “Connected TV“) All newer TV’s (no more than 10 years old) are usually classified as Smart-TV‘s. A Smart TV is a television that has built-in Internet access, either by a direct, wired Ethernet connection or built-in Wi-Fi and can: Stream media from your computer to your TV over your home network. Connect wirelessly using Wi-Fi Direct, where the device makes a one-to-one network connection so you can watch whatever is playing on your smartphone while it remains in your pocket. Use apps like Netflix, Stan, ABC iView etc to download to your smart TV, so you can watch online content without purchasing an additional device such as Apple TV, a games console or Blu-ray player. If you’re a Netflix watcher, check to see if there’s a dedicated Netflix button on the remote as this will allow you to jump straight to your saved shows. Automatically apply security and system updates to improve the TV’s features and performance. A dumb-TV, has none of the above but can often be turned into a Smart-TV by adding an external device (set-top box) such as Apple TV, Google Chromecast, Telstra TV, Fetch TV, Foxtel Now Box, Amazon Fire TV Stick or gaming consoles such as Xbox and PlayStation. Streaming v Catchup v On-Demand With Free to Air TV, you have to watch TV programs and movies when they are bein g broadcast, or you can record them for future viewing with a recording device (see above) but if a particular movie or TV program isn’t showing or available on Free to Air TV you have a number of choices to find and watch that show or movie, some also FREE but the majority are PAID services. What is a “Streaming Service”? “Streaming” a TV program or Movie means you are watching the program as it is being downloaded to your TV or device from the Internet in real-time. As long as your Internet Service is quick enough, you should not see any delay, freezing (or lagging) of the picture. This means you do not have to wait for something to completely download before you watch it and your TV is not going to fill up or run out of storage space. Streaming is used by services such as ABC iView, SBS Catchup, Netflix, Hulu, Stan, Amazon Prime Video etc. All you need is a Smart TV or set-top box with an Internet connection with a download speed of 3mbps or better. What are “Catchup” or “On-Demand” Programs “Catchup” is a phrase used by Foxtel where programs and movies not currently being shown on Foxtel, can be downloaded using a Foxtel IQ box with an Internet Connection. Older iQ boxes were not internet-enabled and if you wish to utilise this Foxtel feature, you may have to upgrade your IQ box. This is essentially the same as “streaming” Set-Top boxes such as Telstra TV and Apple TV may offer “on-demand” services where movies and TV shows can be purchased individually, on-demand. Telstra offer Telstra TV Box Office (formerly Bigpond Movies) where the latest movies can be purchased or rented and charged to a Telstra account. Apple TV and Apple devices similarly allow the purchase or rental of shows using an Apple iTunes account. Using a Chromecast media streamer you can also purchase programs through Google Play Movies & TV in a similar fashion to Apple TV and Telstra TV What is a Smart-TV App? In addition to viewing Free to Air Programs on a Smart-TV, they also come with built in “Apps” or “Programs” that allow access to streaming and on-demand services as detailed above. Popular Apps such as “Netflix” and Amazon “Prime-TV” may also have their own dedicated buttons on the TV remote control but by going through the “Apps” section of your TV you will also find Apps for ABC iView, SBS On-demand, Stan, Apple TV, Telstra movies etc. Because your Smart TV is connected to the Internet, it should be constantly “upgrading” itself with the latest Apps, so over time you may see the available Apps increase as new services (such as Disney+) are introduced. How do I connect my TV to the Internet? A smart-TV depends on an Internet Connection. Most Smart-TV’s and Set-Top Boxes can connect via a “wired” (Ethernet cable) or wire-less (Wi-Fi) connection. A wired connection is always going to be the ultimate option as […]

What is a “SMART TV” and do I need one?

What is a smart TV? What is a Smart-TV? (AKA a “Connected TV“) All newer TV’s (no more than 10 years old) are usually classified as Smart-TV‘s. A Smart TV is a television that has built-in Internet access, either by a direct, wired Ethernet connection or built-in Wi-Fi and can: Stream media from your computer to your TV over your home network. Connect wirelessly using Wi-Fi Direct, where the device makes a one-to-one network connection so you can watch whatever is playing on your smartphone while it remains in your pocket. Use apps like Netflix, Stan, ABC iView etc to download to your smart TV, so you can watch online content without purchasing an additional device such as Apple TV, a games console or Blu-ray player. If you’re a Netflix watcher, check to see if there’s a dedicated Netflix button on the remote as this will allow you to jump straight to your saved shows. Automatically apply security and system updates to improve the TV’s features and performance. Purchase a NEW Smart-TV here, prices start around $200  A dumb-TV, has none of the above but can often be turned into a Smart-TV by adding an external device (set-top box) such as Apple TV, Google Chromecast, Roku streaming Stick, Telstra TV, Fetch TV, Foxtel Now Box, Amazon Fire Stick or gaming consoles such as Xbox and PlayStation. See also TV STREAMING ALTERNATIVES IN AUSTRALIA What is a Smart-TV App? In addition to viewing Free to Air Programs on a Smart-TV, they also come with built in “Apps” or “Programs” that allow access to streaming and on-demand services as detailed above. Popular Apps such as “Netflix” and Amazon “Prime-TV” may also have their own dedicated buttons on the TV remote control but by going through the “Apps” section of your TV you will also find Apps for ABC iView, SBS On-demand, Stan, Apple TV, Telstra movies etc. Because your Smart TV is connected to the Internet, it should be constantly “upgrading” itself with the latest Apps, so over time you may see the available Apps increase as new services (such as Disney Plus) are introduced. How do I connect my TV to the Internet? A smart-TV depends on an Internet Connection. Most Smart-TV’s and Set-Top Boxes can connect via a “wired” (Ethernet cable) or wire-less (Wi-Fi) connection. A wired connection is always going to be the ultimate option as it delivers the fastest internet connection. However, this would mean having a hard-wired connection into the back of the TV from a nearby Ethernet connection on the wall. Connecting a TV to the Internet via Wi-Fi provides a much more flexible option, allowing you to situate your TV anywhere in the home. However, this means that the Wi-Fi signal at the TV’s location must be fast enough as to not cause “lagging” of the picture. If the WI Fi signal at your TV is causing you problems, The IT Guys can assist in troubleshooting and fixing the problem (see below) Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Telephone and Internet Connections offered via Independent Telecomm Companies

Besides Australian NBN and Mobile Broadband services, Fibre and Fixed Wireless Internet Services are also available Many fibre and wireless networks such as those owned by Telstra and Optus, were purchased by NBN to form part of the NBN Network some years back. However, many independent communications networks still remain offering fibre and wireless internet too commercial and residential customers. Fibre Networks Commercial Fibre Networks in Australia have existed for many years, especially in the CBD areas of state and federal capitals. These private fibre networks also extend down major highways and into commercial and industrial areas in competition with existing Telstra and NBN. Dedicated High-Speed Fibre networks to commercial customers are offered by companies such as Vocus and TPG with speeds of 100/100, 500/500 or 1000/1000 available. However, there are also many “resellers” of Telstra, Vocus or TPG networks, so when speaking to a potential ISP, be sure to ask them if the network is their own or if they are reselling or onselling on behalf of one of the above. Fixed Wireless Networks Fixed-Wireless Internet requires an aerial, antenna or dish on your roof to point to another dish or tower some distance away. It is only available if there is a line-of-sight connection. In Perth, Bunbury and Geraldton in Western Australia two companies Pentanet and Node1 offer independent fixed-wireless internet services as described in the following video. If you are looking for an Internet-Only service (no telephone calls) and do not require a land-line telephone Pentanet Fixed Wireless may be for you. To see what services are available at your address click here and enter your address here To order Fixed-Wireless Internet or to switch providers, download the Fixed Wireless Internet form here, complete the form and email to info@pentanet.com.au or post to Pentanet, 2/8 Corbusier Place, Balcatta WA 6021. Plans start at $59 per month. This should NOT be confused with NBN-Fixed-Wireless. Check the websites of Fixed-Wireless-ISPs such as these to find out if there is coverage in your area and the cost of equipment required to access the service. Summit Internet provide Fixed Wireless Internet Services in Victoria and Countrytell do the same in NSW, Kern WIFI and Superloop in South Australia, RocketNetworks service Sydney, Melbourne and Perth. Fixed-Wireless Internet uses a modem connected to the roof aerial, antenna or dish. Your current modem maybe sufficient or your Fixed-Wireless ISP may provide one. If you connect your modem to other computers and devices using hard-wired Ethernet cables, those devices should receive the same download-speed as at the modem with little drop-off. However, when using Wi-Fi to connect to the Internet via the modem, a drastic drop off occurs depending on the quality of the ISP modem, your distance from the modem, the amount of devices accessing the modem and walls and floors between you and the modem. Generally the modems supplied by ISPs are very poor Wi-Fi devices and you should consider the following if you wish to receive high-speed Internet throughout your house and on multiple devices at the same time. Wi-fi Problems? Other Internet Solutions Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Telephone and Internet Connections offered via Mobile Phone Networks

Mobile Broadband If you use a smart-phone you are already using mobile-broadband to receive emails, messages and browse websites. Mobile-Broadband is similar to NBN-Wireless Internet in the fact that Internet and Telephone services are transmitted over radio-waves from the nearest mobile tower. A big advantage of using mobile-broadband is the fact that access is immediate (once you have purchased a mobile internet post-paid or pre-paid service from a Telecomm provide). No need to wait for a technician to install cables or dig up the road. Mobile-Broadband can also be described as Wi-Fi Internet, Cellular Internet, Mi-Fi, 3G/4G/5G Internet which are all terms that describe accessing the Internet on a Computer, Phone or device using the same radio waves that mobile phones use. Connecting to the Internet via Mobile-Broadband  is widely available and offered bt Telecom companies such as Telstra, Optus, Dodo etc. 3G is an older (slower) technology mostly now superseded by 4G and soon to be superseded by 5G technology which is many times faster again. Mobile Internet (Mobile-Broadband) is available as a pre-paid or post-paid service but unlike NBN or Fixed Wireless, it is generally charged by the data used. It is rare to find an “Unlimited-data” Mobile-Broadband Plan. There are 4 ways you can use Mobile-Broadband in Australia Using a USB-Dongle connected to the USB port of a computer Using a “MI-FI” device or “Mobile Router” Some iPads, Laptops, Surface, Notebooks have a removable “SIM” card that allows them to receive Mobile-Broadband directly without the need for 1 or 2 above.This is also known as Long-Term Evolution (LTE) technology. By “tethering” using your mobile smart-phone as a mi-fi device and connecting to it by Wi-Fi Mobile-Broadband is easily and quickly available in most urban and country areas and adequate if you are an occasional user and/or there is no other alternative in your area. Using Mobile-Broadband for heavier usage such as streaming-video (Netflix, Stan, Foxtel, iView etc.) is more expensive than using an NBN service and should be considered carefully before you start receiving hefty bills. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Telephone and Internet Connections offered by NBN

NBN (National Broadband Network) Telephone and Internet Services Every Australian residence and business should be able to access Telephone and Data (Internet) services using an NBN service depending on your location. To find out what is available at your location, enter your address into the following web page: https://www.nbnco.com.au/ Existing telephone handsets cannot be used in any of the NBN technologies. If you still require a traditional telephone “handset”, you will need to purchase an NBN compatible handsets that plugs into the NBN modem. If you DO NOT need a telephone handset, you can consider the following non-NBN alternatives: Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Technologies offered by the NBN are as follows Fibre to the Premises (FTTP) Fibre to the Building/Node (FTTB & FTTN) Fibre to the Curb (FTTC) NBN™ Wireless NBN™ HFC NBN™ Satellite Fibre to the Premises (FTTP) FTTP – The best solution on offer with NBN-Fibre directly to your premises. Sadly only a very small percentage of Australian users have this type of connection as it was deemed too expensive and time consuming to rollout across the country by the Government of the day. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Building/Node (FTTB & FTTN) Most Australian residences will be connected directly to the existing telephone socket using FTTN, and a new NBN compatible modem. This technology uses the existing copper telephone lines in a building, building complex or in the street to connect to fibre which can be up to 1 klm from your location. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Curb (FTTC) Fibre to the curb is a recent technological improvement on FTTN. It still uses the existing copper telephone lines but then connects to a “Node” or “NBN junction-box” within a few hundred meters of your location/building. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. NBN™ HFC Australian suburbs connected to the Pay-TV (Foxtel) Network in the 90s will be connected to NBN using the existing HFC (coaxial) network as follows. HFC is regarded as the 2nd best technology available after FTTP. NBN™ Wireless and NBN™ Satellite In country and rural areas the use of Wireless or Satellite technology (using an external antenna or satellite dish) as follows. Australian Satellite Internet is called Sky Muster™ or Sky Muster™ Plus and available from ISPs such as SkyMesh   Confused by NBN Plans? What are the alternatives to NBN? If you connect your modem to other computers and devices using hard-wired Ethernet cables, those devices should receive the same download-speed as at the NBN modem with little drop-off. However, when using Wi-Fi to connect to the Internet via the modem, a drastic drop off occurs depending on the quality of the ISP modem, your distance from the modem, the amount of devices accessing the modem and walls and floors between you and the modem. Generally the modems supplied by ISPs are very poor Wi-Fi devices and you should consider the following if you wish to receive high-speed Internet throughout your house and on multiple devices at the same time. Wi-fi Problems?   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page