What is “The Cloud”

Confused by“The Cloud”? … You are not alone! Let The IT Guys (WA) explain it in layman’s terms: the differences, advantages/disadvantages & costs of “The Cloud” What is Cloud-Computing?, What is Cloud-storage? What are Cloud-Applications ? How does it differ between Apple and Windows computers, laptops, phones and tablets? We explain “iCloud”, “iCloud Drive”, “Google Drive”, “Drop-Box”, “One-Drive”, “Share-point”, “Xero”, “Adobe-Creative-Cloud” and more.   :jk:

How to fix or repair a Mac Hard Drive (HDD)

Suspect your Hard Disk is in need of Repair? 5 Tell-Tale Signs your Hard Disk Drive (HDD) is failing and needs replacing ASAP 1. Slowing Down Computer, Frequent Freezes, Spinning Wheel of Death (SWOD) These are very unspecific signs that can be caused by a million different things. However, regardless of what the issue behind these symptoms is, it is recommended that you immediately make a backup and get your Computer, PC or laptop checked by The IT Guys (WA) or another suitable professional. 2. Your PC, Computer, Mac or HDD starts to make strange grinding, clicking  and thrashing noises? That could mean your drive is beyond repair. If you’re hearing strange noises then act very quickly—you probably don’t have much time. 3. Corrupted Data You start to find files that fail to open and are corrupted even though they saved without errors or if files suddenly disappear. 4. Accumulation Of Bad Sectors Bad sectors are areas of the hard drive that do not maintain data integrity. They are automatically masked by the operating system and thus hard to identify, especially if large amounts of the disk are currently in use. If you actually run into bad sectors, however, that certainly is a bad sign 5. If your HDD is older than 5 years… it is on its way out …read more If your Mac, Windows PC or Laptop is 5 years or older, the hard disk drive has a 50% chance of total or partial failure at any moment. We recommend replacing a HDD after 4 years. See …How old is my Mac? How do I test the Disk Drive (HDD or SSD) on my Mac? There is a built-in OSx Utility on every Mac that can easily test and in some cases even repair hard disk problems. Follow these steps Click on Finder > Applications and scroll down to “Utilities” and expand click on the icon to expand the selection. ..and select “Disk Utility” This utility gives details of the installed disk drives and also has a “First Aid” option that attempts to repair any “minor” disk problems. If it finds and major issues or cannot run or hangs, this indicates the HDD Needs Replacing. Selecting “First Aid” now asks permission to “Run” the program. Click on “Run” Press “Continue” the “First-Aid” Process starts. If all is well a Green tick of approval will be seen. Click the “Done” button If the utility finds any problems, it will report them and attempt to fix them. See these articles on Apple Support Site, https://support.apple.com/kb/PH25413  If your Disk Drive has major problems, you may get a report like the following If you have any problems and do not have a recent Time-Machine backup of your data , try and get a backup before taking the computer to an Apple Technical Support professional.   :jk:

How old is my Mac?

Finding out the age of your Mac computer is as simple as clicking on “About this Mac” Apple Symbol -> About This Mac There is more information available if you wish to click on the “System Report” button If your computer is more than 4 years old, you should seriously consider having it replaced. See… How Often Should I replace my HDD? See… Apple Mac Repair Required? :jk:

How to speed up your Mac

Do you remember when your Mac started up in a few seconds? How to speed up your Mac If you do remember when your Mac started quickly, you’ve either got a very good memory or you already have a Mac fitted with an SSD (Solid State Drive) instead of a conventional HDD (Hard Disk Drive) and at least 8 GB of RAM (Random Access Memory) In the last year or two the Apple Mac OS (Operating System) has become bigger and bigger to incorporate all those new features and extra security measures. Unfortunately, the consequence of this is that your old Mac has become slower and slower and it now takes much longer to load into memory on startup. If your iMac already has 8GM of RAM or more, and still has its original disk drive (HDD) the biggest performance increase will come by replacing the HDD (Hard Disk Drive) with a super-fast SSD (Solid State Drive) 21 inch iMac’s prior to 2020 had a poor quality HDD (hard disk drive) installed as standard with many failing within 2 years of purchase. Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly and come with a 3 or 5 year warranty. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. We recommend 500GB or larger due to the burgeoning size of each new MacOS operating system updates. Depending on the model of your Apple computer, upgrades are available and we are more than happy to provide a written quotation. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades If your Mac is less than 4 years old but slower than usual, try a disk repair first. How to do a disk repair on a mac To increase your computers overall performance, you also need to upgrade the computers RAM (Random Access Memory) if under 8GB Upgrading RAM memory To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of MacBooks or the base of the stand on iMacs or click on “About this Mac“. A comprehensive guide to locating your serial number can be found here. Once you have your serial number, click on this link and enter the serial number, the utility will tell you all you need to know about your Apple Computer, it’s original specification and how much it can be upgraded by. By supplying The IT Guys with your serial number, we can do this for you and advise on the cost of an upgrade. Most early Mac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as Catalina or Big Sur Depending on the model of your Apple computer, upgrades are available for most models and we are more than happy to provide a written quotation. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades Upgrading your Operating System (OSx) Even without upgrading your computers RAM, Memory or HDD for an SSD, you can increase your Mac’s performance by updating to the latest Operating system follow this guide to install the latest osx.  To check if your Mac is up to date, follow this guide. :jk:

Why is my Mac Slow all of a Sudden?

12 Reasons why your Mac or MacBook is so slow all of a sudden? Without putting the Slow Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one or more than one issue. Your slow mac may have suddenly started or it may have become slower over time. When programs become unresponsive and you see the spinning-wheel-of-death too often, … something is amiss and needs rectifying. Only by running a full diagnostic can you accurately identify the problem. If you live in Perth, Western Australia, the IT Guys WA can do this for you but we cannot do anything or quote prices until we have ‘Tested & Assessed’ your device in our workshop. You will need to bring or deliver your device to our workshop at :address: between :opening-hours: No appointment is necessary. A Test & Assess fee of :assess-fee: is required to be paid on drop-off and is non-refundable. The following is a list of 12 potential problems we will test for plus some suggested fixes. HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing GPU (Video Card) Failing OS (Operating System) is out-of-date and in need of updating to a later version. Too many programs open for available RAM Virus or Malware needs removing Failed or Pending Mac OS (Operating System) update Hanging programs Battery is failing and needs replacing (MacBooks Only) Too many programs trying to open upon startup Too many items on your desktop.   1. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. When the HDD or SSD drive on your computer becomes full or almost full, the OS cannot use the disk space for “caching” and it causes programs to become slow and sometimes unresponsive. If the HDD or SSD become critically low on storage you may see a warning, freeing up as much space as possible may improve performance if this is the only issue. See also The Mac “Startup Disk Almost Full” Message and How to Fix It 2. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing If your Mac is slow to restart after a full power down or update and/or if you can hear an audible clicking sound and your computer is over four years old, the chances are that you have a failed or failing Hard Disk or SSD. Full diagnostics of the drive will be required by a service technician to determine if this is the case. Apple Mac Repair Required? If your computer is a pre-2012 model then it is most likely to have a conventional HDD, which is now > 5 years old and has a 50% chance of failing as well as slowing down due to age and an accumulation of old programs, utilities and old operating systems. How old is my Mac? You have two choices, replace the drive with another conventional HDD or upgrade to an SSD. Upgrading or adding an SSD (Solid-State-Drive) Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 250 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. Current prices for SSD’s range from $220 installed. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades See… How old is my Mac? Simply replacing the old drive with a newer version of the same drive, will increase performance and data security but you are not going to get the same speed boost as upgrading to an SSD. If your Mac is less than 5 years old but slower than usual, try a disk repair first. See… How to run a disk repair on a Mac 3. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing See… Macbook Slow? Could be the HDD or the SATA Cable? 4. Slow Mac? – GPU (Video Card) Failing See… Mac video problems are bad news for iMacs and Macbooks and could signal it’s end-of-life 5. Slow Mac? – OS (Operating System) is out-of-date and in need of updating to a later version. Many problems are fixed by Apple releasing periodic OS (Operating System) updates. Updating to the latest operating system will fix many issues and provide new features and compatibility with other devices. However, before making any updates : a) Make a full Time Machine Backup of your computer See… How to backup a Mac, b) Make sure the new OS is compatible with your existing programs such as Adobe PS (if you use it) by reading the following guide. See… Things you should check before updating the OS on a Mac See… Are you Apple devices up-to-date?   6. Slow Mac? – Too many programs open for available RAM Earlier Mac’s were shipped with 2GB RAM or less. The later Mac OS such as Sierra and High Sierra and Mojave will only operate with a minimum 4GB of RAM. Latest MacOS needs 8GB RAM. Adding extra RAM also increase the speed of certain memory hungry programs that do a lot of processing such as video and image editing and rendering programs including Auto CAD, iMovie and Final Cut Pro but generally will not be noticeable if you already have 8GB or 16GB of RAM Extra RAM may help if you have multiple programs running at the same time, closing all but the essential ones may increase performance Click on “Apple Symbol” > “Force Quit” and close any unnecessary programs and see if this resolves the issue. 7. Slow Mac? – Virus or Malware (Mackeeper) or (CleanMyMac) needs removing Yes, Mac’s do get viruses that can […]

iPhone 8 fix for spinning wheel freezing issue

iPhone 8 users have been frustrated by their phones crashing recently. We’ve tried a few fixes and here are the ones that worked for us. Some commentators are trying to blame the issue on iOS 11.2.5 or 11.2.6, hopefully future releases will stop this from happening, in the meantime, here are a couple of ways to get around the problem. https://discussions.apple.com/thread/7683091?language=en https://support.apple.com/en-us/HT201412 Time for new or refurbished iPhone? Click here. :jk:

Important – Mac Computer users with AVAST/AVG Anti-Virus (For Mac)

Important information for Mac users with AVAST (AVG) Anti-Virus (For Mac) We have been informed by a number of our clients with Apple Mac computers that they have recently been receiving a Security Warning on their computers such as the following, asking to allow “AVG Technologies CZ, s.r.o.” App to load. If the above appears on your computer, please click the “Allow” button and enter your password if requested. The FREE AVAST/AVG anti virus product for Mac is asking for permission to update the program. By clicking the “Allow” button you are giving it permission to install the update and keep you protected by viruses and phishing attacks. You may also see the following screen appear.   If you see the above screen click on the “FIX ALL” button. If the “Web Shield” button does not turn Green after a few moments, manually click on the button to switch “Web Shield” to the green “ON” position. Once this fix is made, you may also want to take the opportunity of clicking on the “SCAN MAC” button, to make sure your MAC is still free from viruses. This is necessary to ensure that your Mac stays free from viruses and keeps protecting you from malicious viruses and phishing attacks. If your lucky the scan will not find anything, if not.   Simply hit “Resolve All” to quarantine the viruses :jk:

How to Backup a MacBook

Backing up the data on your Macbook on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available per month depending on the amount of data you require backing up. An alternative to a dedicated cloud backup service is to simply store all your data on a cloud-storage service such as Apple iCloud or Microsoft OneDrive. These service, keep your data safe but they do not backup your programs. :jk:  

How to Backup a Macbook Pro

Backing up the data on your Mac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use an Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backup all your home Apple computers to backup wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in setting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available per month depending on the amount of data you require backing up. An alternative to a dedicated cloud backup service is to simply store all your data on a cloud-storage service such as Apple iCloud or Microsoft OneDrive. These service, keep your data safe but they do not backup your programs. :jk:  

How to Backup a Macbook Air

Backing up the data on your Macbook Air on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available per month depending on the amount of data you require backing up. An alternative to a dedicated cloud backup service is to simply store all your data on a cloud-storage service such as Apple iCloud or Microsoft OneDrive. These service, keep your data safe but they do not backup your programs. :jk:

How to Backup a Mac Mini

Backing up the data on your Mac Mini on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in setting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available per month depending on the amount of data you require backing up. An alternative to a dedicated cloud backup service is to simply store all your data on a cloud-storage service such as Apple iCloud or Microsoft OneDrive. These service, keep your data safe but they do not backup your programs. :jk:  

How to Backup an iMac

Backing up the data on your iMac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule (no longer available for purchase) Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to Backup a Mac using Time machine Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup.   Time Machine backup to Apple Airport Time Capsule Apple Time Capsules are no longer produced by Apple. But of you still have one, they remain the easiest way to backup wirelessly. How to backup a mac to a Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in setting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available per month depending on the amount of data you require backing up. An alternative to a dedicated cloud backup service is to simply store all your data on a cloud-storage service such as Apple iCloud or Microsoft OneDrive. These service, keep your data safe but they do not backup your programs. :jk:

How to Backup a Mac

Backing up the data on your Mac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backup all your home Apple computers, easily and wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited cloud backup for $20 per month :jk:  

Mac Upgrades in Perth, Western Australia

Mac Upgrades available for iMac, Macbook, Mac Mini, Macbook Air and most Apple Mac Computers – Perth, Western Australia Most Mac Computers can be upgraded with more memory to make it run like a new model. Memory can be in the form of RAM or Storage Space such as HDD or SSD If your computer does not have a minimum of 4MB RAM memory that will need to be upgraded to run the latest operating systems such as Catalina or Big Sur but the biggest performance upgrade is to replace the standard Hard Disk (HDD) with a super fast Solid State Drive (SSD) Very old models may not be able to be upgraded to the latest macOS but will still benefit from an increase in memory. Hard Disk Drives (HDD) over 4 years old should be replaced with another HDD or SSD. This alone will give a noticeable performance increase. To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of MacBooks or the base of the stand on iMacs or click on “About this Mac“. Once you have your serial number send an email to support@itguyswa.com and we can then give you a written quote of options that will suit your Apple Most early Mac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as Big Sur or Catalina and a warning here, if you wish to upgrade to the latest operating systems your Mac will need a MINIMUM of 4GB RAM memory Depending on the age of your Mac, you can upgrade RAM up to 32 GB but it varies per model. Another way of finding out the type of RAM your computer supports is the click on “About This Mac” -> “Memory“ this will show the type of RAM installed and the number of RAM slots available. RAM for Mac’s varies in price from model to model but is generally around $75 for 4 GB plus installation cost. For an accurate quotation, please send an email to support@itguyswa.com  with your Mac serial number. Upgrading the RAM on your Mac will make your programs run faster, especially if you are running more than one application at a time. However it will not increase your startup time or the performance of applications that access the HDD a great deal such as databases and video editing. To increase this speed, upgrade or add a SSD (Solid State Drive). Repairs and Upgrades of Other Mac Computers The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. For us to be able to quote you on upgrade options for your Mac, we need the computers serial number to be sent to us by email to support@itguyswa.com.au we can then give you a written quote of options that will suit your Mac. :jk: