NBN (National Broadband Network) Telephone and Internet Services

Every Australian residence and business should be able to access and Data (Internet) services using an service depending on your location. To find out what is available at your location, enter your address into the following web page: https://www.nbnco.com.au/

Existing telephone handsets cannot be used in any of the NBN technologies. If you still require a traditional telephone “handset”, you will need to purchase an NBN compatible handsets that plugs into the NBN modem.

If you DO NOT need a telephone handset, you can consider the following non-NBN alternatives:

Technologies offered by the NBN are as follows

  • Fibre to the Premises (FTTP)
  • Fibre to the Building/Node ( & )
  • Fibre to the Curb ()
  • NBN™ Wireless
  • NBN™ HFC
  • NBN™ Satellite

Fibre to the Premises (FTTP)

FTTP – The best solution on offer with NBN-Fibre directly to your premises. Sadly only a very small percentage of Australian users have this type of connection as it was deemed too expensive and time consuming to rollout across the country by the Government of the day. Some users can apply to have their technology upgraded to but the cost is generally around $7 to $10,000.

Fibre to the Building/Node (FTTB & FTTN)

Most Australian residences will be connected directly to the existing telephone socket using FTTN, and a new NBN compatible modem. This technology uses the existing copper in a building, building complex or in the street to connect to fibre which can be up to 1 klm from your location. Some users can apply to have their technology upgraded to but the cost is generally around $7 to $10,000.

Fibre to the Curb (FTTC)

Fibre to the curb is a recent technological improvement on FTTN. It still uses the existing copper but then connects to a “Node” or “NBN junction-box” within a few hundred meters of your location/building. Some users can apply to have their technology upgraded to but the cost is generally around $7 to $10,000.


Australian suburbs connected to the Pay-TV () Network in the 90s will be connected to NBN using the existing HFC () network as follows. HFC is regarded as the 2nd best technology available after FTTP.

NBN™ Wireless and NBN™ Satellite

In country and rural areas the use of Wireless or Satellite technology (using an external antenna or satellite dish) as follows.

Australian Satellite Internet is called Sky Muster™ or Sky Muster™ Plus and available from ISPs such as SkyMesh


Confused by NBN Plans? What are the alternatives to NBN?

If you connect your modem to other computers and devices using hard-wired cables, those devices should receive the same download-speed as at the NBN modem with little drop-off.

However, when using to connect to the Internet via the modem, a drastic drop off occurs depending on the quality of the modem, your distance from the modem, the amount of devices accessing the modem and walls and floors between you and the modem.

Generally the modems supplied by ISPs are very poor Wi-Fi devices and you should consider the following if you wish to receive high-speed Internet throughout your house and on multiple devices at the same time.

Wi-fi Problems?


See also, by clicking on the links below.

Need more help?

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If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at helpdesk@itguyswa.com.au or call:

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